Privacy Policy

Data Controller

Cooper Pup & Co.

Owner: Abigail Logan

We are committed to protecting your personal data and complying with UK data protection laws.

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Collected Personal Data

We may collect the following personal data when you use our website, contact us, or use our services: Name, Email address, Phone number, Address (for service visits), Pet details (name, breed, medical needs, etc.), Emergency contact details and any messages or additional notes you submit.

A full list of data collected and protection regulations will be detailed in your contract.

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Purpose of collecting data

We use your data to: Provide and manage our dog walking/sitting/grooming/taxi services, Contact you with updates, confirmations, or service-related communication, Send invoices or payment reminders, Improve our website and services, Respond to enquiries and meet legal or insurance obligations

We do not sell your information or use it for unsolicited marketing.

Your data is securely stored using password-protected systems and encrypted cloud storage where applicable.

We keep your personal data only as long as necessary to fulfil our obligations and for legal purposes (typically up to 6 years for records relating to services provided).

We may use third-party tools or platforms (e.g., email providers, booking systems, payment processors). These platforms are required to comply with UK GDPR and we only share information necessary for delivering our services.

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Your Rights

You have the right to: Access the personal data we hold about you, Request correction of incorrect data, Request deletion of your data (subject to legal obligations) and object to or restrict certain types of data use.

To exercise any of these rights, contact us at cooperpupandco@hotmail.com